David's Salon (Shangri-la Mall)

hindi marunong si Dina. ok naman paglabas ng salon, with the blower and wax, pero pag uwi ang hirap ayusin.

My first time to have a haircut in David’s Shangrila, and probably the last. I requested a senior hairstylist, expert in short/pixie haircut. Since i just want a trim, I instructed the hairstylist to just make it shorter because I plan to have another haircut and haircolor in two weeks. Turned out the hairstylist doesn’t know how to do her job or she doesn’t know how to cut short pixie cut. My hair has an uneven cut. I told her this and she cut some more, but still uneven. A bad haircut experience.

Sir Rhoy and the team definitely know how to execute a hush cut with face-framing layers! Also open to fixing the haircut if you return for any minor changes. At 400 pesos for a senior stylist, it's certainly a great deal. Very impressed.

If there is a zero or even a negative score that will be the review I will give to this branch. Before doing the haircut, I asked specifically if they can do a boy cut and we were referred by the receptionist to a senior stylist named Rhoy. The cut was uneven, overly shaved on some parts and downright ugly. When we complained at the reception, not even a sorry. We were just told to not pay, as if utang na loob pa namin. We will never ever go to this branch again.

Bad customer service. Also you can’t use credit card payment if the service you availed is below 500. For a company with multiple branches this one is very outdated. I had a pedicure and the result is not that great. I would never go back again. Very disappointing.

PERFECT!!! I like their customer service, especially when they let me choose the style I want. It makes me feel comfortable and valued!🤭

The hairdresser botched my hair. Left side of my hair was clipped so bad, I didnt notice when I was in the salon, maybe thats why they insisted on having it waxed and styled. The assistant of the hairdresser was not helpful at all. There was residual hair on my face and neck. I didnt notice because the lights werent as bright compared to other branches. Usually, the assistants inform me and help brush them off, but that lady didnt. My companion noticed it so why the hell the staff havent? So lazy I didnt get any of their names but boy I expected excellent service knowing its in shangrila plaza. Im so disappointed. Please do not go here