Skin Empire

Advanced Dermatology is a gem! Very unlike other clinical experiences, it is not intimidating, this clinic is entirely supportive of patient's needs & health. Skin Empire made me feel comfortable, treated me like family. They've got fantastic staff, comfortable atmosphere, and quality service. The first time I came, I was nervous and worried. So many times I have been left full of questions or confused by what I am told. Most places can make you feel like an idi*t for not knowing the field language. Not here, the staff's communication was exceptional. The Customer Service alone is enough to keep coming back. Miss Mads is informative and comforting, and very thorough. I feel at ease in their care. You cannot go wrong with choosing Dra. Lennie's Skin Empire. I think all my responses "EXCEEDED my expectations". I didn't have anything negative about the visit and would highly recommend this skin clinic.

The staff were not only professional but also incredibly nice and gentle, which really helped ease my nerves. From the moment I entered, I felt welcomed and comfortable. The consultation was FREE, allowing me to discuss my concerns without any financial pressure. While the prescribed products are on the pricier side, I found that they deliver impressive results. It's clear that quality care comes with a cost, and in this case, it’s well worth it. Overall, I highly recommend this office for anyone looking for effective dermatological solutions in a friendly and supportive environment! 💗

Very unprofessional behavior! First off, the minute we entered, one of the staff asked us about our skin problem/s while in the lobby in front of everyone (this is sensitive information and has to be asked in private). Secondly, prior coming in the clinic, we asked about the consultation ONLY, they said it was free of charge. Even after walking in the place, we clarified that we're only coming in for consultation (nothing more) and we're asking if there is any hidden fees to which they repeatedly assured that there wasn't. Right after consultation, they forcibly asked us to pay for the medicines that they will recommend and wouldn't want to give us their diagnosis unless we purchase their products. I understand that these people are skin practitioners and are supposed to be paid for what they, however, they keep advertising their "free consultation" to the point where they trick you into thinking that you will get at least a result of their diagnosis and recommended remedies. Finally, the doctor talks unprofessionally such as BODY SHAMING. Her words are: "ang taba mo kasi", "matagal mo ng inalagaan 'yang sakit sa balat mo". What kind of doctor mentions that someone is having a skin illness because they are fat and intentionally wants to make their skin illness linger? I understand that she is pissed because we refused to pay for the medicines after we made it clear that we're only after the FREE consultation. Even the rest of her staff are ganging up on us after this incident, we can even see them doing their "palengkera" attitude as we leave the place. Just because you're locals and live in a more comfortable environment doesn't mean you have to lower your standards and interact with your customers casually. Not even sure at this point if the staff actually earned a degree in dermatology and simply hired anyone who is looking for a petty cash.