Brow Lounge Eyebrow Grooming & Waxing Salon

Been doing lash lift for 3 years now lang ako naka encounter ng rude and super hassle staff lalo na yung nasa reception brown hair medyo matanda. Super arte and unprofessional sa customer 3 pa naman kami na gusto mag pa lash lift. Never try this branch masisira araw mo.

JOAN was perfect as always sa eyebrow threading ko. HOWEVER, nagtataka ako sa management on why they allow na yung aircon ay tumutulo lang. Ilang buwan na yang ganyan. Accidents are bound to happen. Sa dami daming customers, sana mabigyang pansin yung safety and kaayusan ng place. Maliit na nga, lalo pang nagmumukhang dugyot dahil kahit anong linis, tulo ng tulo yung aircon. Tapos habang nagtthread ay para akong dinuduraan dahil tumatalsik din yung tubig. PLEASE AYUSIN NIYO YUNG AIRCON, MANAGEMENT/OWNERS.

They are unhygienic. Nag dodouble dip po kayo and isang stick lang gamit niyo the whole waxing session. So lahat po ng bacteria ng previous customer is nandun na sa wax niyo. What if may sakit yung customer? Edi nakahawa na po kayo. I had my service at SM north. Try to check with other salon na lang., if they will continue to do this. 🥹

SM North EDSA Annex branch, not sure kung bago lang mag brazillian yung employee niyo. pati sa proper positioning ng pag-wawax hindi tama. Still hindi lahat naalis sa Brazillian waxing. Sayang pera. Never again.

NAG PA THREAD ANG ANAK KO SA INU 2 DAYS AGO NUNG MATAPOS SINABI NYA SA GUMAWA NA MASAKIT YUNG MATA NYA AT MY MGA SUGAT SABI NG GUMAWA DI NYU PO KASI HINAWAKAN MAAYUS ? SO KASALANAN PA NAMIN? IMBES NA MAG SORRY SINISI PA SA COSTOMER? MALAY BA NAMIN SA PROCEDURE NYU? KUNG NAKITA NYA PLA NA DI MAAYUS NAHAHAWAKAN BAKIT DI NYA SINABI? DAHIL AYAW LNG NG GULO NG ANAK KO HINAYAAN NA LNG NYA? PERO DI TAMA YAN NAGABABAYD ANG COSTUMER NYU PARA HAWAKAN NYA MABUTI TALUKAP NYA AT PAG DI HINAWAKAN MABUTI BAHALA SYA NA MAGKASUGAT? WALANG KWENTA SERVICE NYU KUNG GANUN

I get my brow and lashes done here and I’m satisfied with the result. They are really expert especially on the brow. Btw, i avail the brow tidy and lash lift. If you are looking for good and on the budget price, i can recommend them. However, i hope the staff can be more accommodating and friendly because that’s how your customer can feel comfortable and more satisfied on the service.

the woman who did my eyelashes and facial is very accommodating. but my neck felt tired from its position in the chair haha. but all in all I like their service plus affordable prices. thankyou!