Mactan Doctors' Hospital

Inyong systema way specifically sa inyong radiology department purya gaba.

Poor service, first time ko na admit pero napaka pangit Ng karanasan ko sa hospital na Ito , mula. Admission , ER hanggang nailipat Ka sa kwarto Sama Ng serbisyo . At pinaka worse pinag pasting ako Ng 12 hours tapos after 12 hours miss communication daw???. This hospital don't deserve even 1 star . Tapos nung hiningi ko resulta Ng MGA test like CT scan and etc after 5 days mula nang na discharge ako Ayaw nila ibigay gusto nila kumuha pa ako Ng request sa doctor na wala Naman ako contact sa doctor . Sa ibang hospital upon discharge ibibigay na ang resulta pero dito worse KC pahirapan at pabalik balikin Ka. Karapatan namin kunin ang kopya Ng medical records namin bakit pahirapan pa? Eh binayeran namin Yan?

Totoo ang chismis! If you are really in emergency as in needed agad magamot, never come to this hospital.. Walang doctor jusko. Please do better! Umuwi na lang yung family member naming nagpaemergency

Попал я как-то в это учреждение , привезли на скорой помощи . Так вода данное место назвать больницей очень тяжело так как : 1 после приезда туда сделали много лишних обследований . 2 когда зашивали мне голову и при этом включили что-то похожее на кондиционер от туда на меня стали падать тараканы . 3 пробыв там три я не разу не увидел своего лечущего врача. 4 персонал не умеет вводить лекарства через катетер всегда с воздухом что категорически запрещено. 5 белый прайс. Как итог сбежал от туда через 3 дня при этом оставил более 60 тысяч, из них 8 тысяч доктору которого не разу не видел . Моё личное если человек заболел и хочет умереть то ему тут будут рады и своим холоднокровием и не опытностью помогут. P.S. Прошу здравоохранение обратить особое внимание на эту больницу и провести проверку данного учреждение.

We had to admitted our 3 years old baby. Took private Aircon room during our stay on first day we noticed mosquitoes in the room.the next morning we noticed baby had few mosquitoes bites then I had to buy mosquitoes repellent from the store to use. but still have mosquitoes around. We discharged early than hospital advice due to mosquitoes we were scared of dengue. Nurses and doctors were fine those attended in our room even if you are asking their help they are willing to help.. STAFF'S IN ER USING MOBILE PHONE EVEN WHEN WE ARE LOOKING FOR ASSISTANCE AM NOT SURE MEDICAL PROFESSIONALS THOSE WHO ARE IN ER ARE ALLOWED TO USE MOBILE THEY WERE LOOKING AT EACH OTHER PASS THE WORK TO OTHERS IT'S BECAUSE THEY WERE BUSY WITH THEIR MOBILE PHONE FYI ER CHARGES IT'S ANOTHER ADD ONS IT'S NOT CHEAP. MANAGEMENT NEEDS TO LOOK INTO FAUCET AND TOILET FLUSH UPGRADE IT'S HARD TO OPEN AND CLOSE IT SHOULD BE EASY TO USE ESPECIALLY FOR OLD SICK PEOPLE.

This hospital has really slow service and their doctors are not genuinely dedicated to cure their patients they are always on a hurry and seldom come for rounds!!? Although there is this one nurse that was very down to earth and always ready to give and address what I needed, kudos and shout out to nurse lovely! Salamat nurse you were of great service!

I visited the hospital to verify findings from my previous Annual Physical Examination (APE) as required by our company. I already presented a recommendation letter from my doctor along with the previous APE laboratory results, since the purpose of the visit was simply to confirm and review those findings. However, the visit was handled as a new consultation rather than a verification or follow-up of the existing results. Despite presenting the necessary documents, I was advised to secure another Letter of Authorization (LOA). This caused unnecessary inconvenience because the visit was clearly intended only for verification required by our company. Since patients with insurance rely on LOAs, each LOA usually corresponds to a specific approved amount for a particular service. Treating a verification as a new consultation can unnecessarily consume another LOA allocation. For patients, this matters because insurance coverage is limited and should be used appropriately for the actual medical services required. In addition, the APE was conducted by a different clinic, but the documents and recommendation letter should still have been reviewed properly. Medical professionals routinely evaluate laboratory results and referrals from other clinics or hospitals. At the very least, the doctor should have carefully checked the documents first before deciding whether a new consultation was necessary. During the consultation, the doctor mentioned that in this scenario there are two possibilities: one is that I may need to be on lifetime maintenance because the issue could be related to heredity. This was explained even before any blood examination or blood sample was taken during the visit. Since the main purpose of my visit was to confirm the findings of my APE, I expected that the existing results would first be carefully reviewed or verified before making such conclusions. The front desk or information staff could also have guided the process more clearly. When patients present APE results, a recommendation letter, and explain that the visit is for verification or follow-up, it would help if the staff first reviewed the documents and clarified the correct process instead of immediately advising patients to obtain another LOA. During the consultation itself, the interaction felt rushed and the documents I provided did not seem to receive enough attention. While it is understandable that doctors handle many patients, taking a moment to properly review the records presented would help ensure that the consultation addresses the actual purpose of the visit. That said, I would like to commend one of the nurses who assisted and accommodated me during the visit, as well as the guard at the entrance. Both of them were respectful, helpful, and approachable. Their professionalism and willingness to assist made the experience much better despite the issues encountered. I hope the hospital can improve the process for reviewing patient documents, especially for company-required verifications and follow-up cases. Properly distinguishing between follow-up verification and new consultations, as well as better guidance from the front desk, would help avoid unnecessary LOA requests and provide a more efficient and patient-centered experience.