Lotuz beauty and wellness - yati liloan

the massager isn’t professional, staffs using phone while massaging since you can request half n half service i asked for 30 mins massage for my head and the staff didn’t even take it seriously the massager was using its phone while doing it and the massager only did it for like 10 mins. been here 2 times already and it still the same.

I visited your spa four times and gave it several chances, but unfortunately, my experience was disappointing every time. During my first visit, I booked a foot massage, but the therapist kept using their cellphone throughout the session. On my second visit, I chose a foot massage again. The therapist did not complete the full one-hour session and spent a lot of time on their phone. Babae tas sa head massage sakit wa jud klaro inyong manghihilot On my third visit, I decided to give your spa another chance and booked a Swedish massage. The therapist again failed to complete the full one-hour service and kept checking her phone. The massage itself was not satisfactory. Wa ko kasabot sa hilot jud On my fourth visit, I booked another Swedish massage. The therapist rushed through the massage, and the head massage was so rough that it was painful instead of relaxing. Oil even got into my eyes during the session. Sa body ga dali2 ug hilot but sa last Head massage Dugay kaayo nahuman tas sakot pajud wa kud klaro inyo manghihilot ay… As a paying customer, I expect professional service and to receive the full treatment time that I paid for. Constant cellphone use by therapists is unprofessional and prevents customers from having a relaxing experience. The noise and distractions also make it difficult to enjoy the service. I am very disappointed and will not be returning. I hope management will properly train and supervise their staff to ensure better service for future customers.